The Hafilat Card is a smart card introduced by the transport authorities in many cities of the Gulf region, especially in countries like the UAE, to make public transport more accessible, efficient, and convenient for commuters. It is primarily used to pay for bus rides, metro tickets, and other public transport services.
One of the most important features of this card is the ability to check the balance on it, ensuring that passengers always know how much money is left before they board the bus or train. In 2025, there are a variety of ways to check your Hafilat Card balance. Here, we will explore the best methods available for checking the balance on your Hafilat Card.
1. Using the Hafilat Card Mobile App
One of the most convenient ways to check your Hafilat Card balance is by using the official mobile application provided by the transportation authorities. Many cities that have implemented the Hafilat system offer a mobile app that allows you to manage and monitor your card balance.
Also Read: Easy Ways to Check Sharjah Traffic Fines in 2025
Steps to Check Balance via Mobile App:
- Download the official Hafilat Card app from Google Play Store or Apple App Store.
- Open the app and log in with your registered account details.
- Once logged in, you will see your card’s details, including the current balance.
- You can also load funds into your card, check transaction history, and find the nearest top-up locations through the app.
This method is ideal for tech-savvy users and provides a hassle-free way to check your balance from anywhere at any time.
2. Using the Hafilat Card Website
For those who may not prefer using a mobile app, another reliable way to check your Hafilat Card balance is through the official website. Many transport authorities offer online portals where users can log in and manage their cards, including checking the balance.
Steps to Check Balance via Website:
- Visit the official Hafilat Card website of your respective transport authority (e.g., RTA in Dubai).
- Log in using your registered credentials (usually, your card number and PIN).
- Once logged in, navigate to the “Balance Inquiry” or “My Account” section to check the current balance of your Hafilat Card.
This method works well for users who prefer to use their desktop or laptop rather than their phones for managing their cards.
Also Read: Complete Guide to Check Abu Dhabi Traffic Fines in 2025
3. At Hafilat Card Kiosks and Top-up Machines
Hafilat Card users can also check their balance by visiting one of the self-service kiosks or top-up machines placed at strategic locations, such as metro stations, bus terminals, and malls. These kiosks are designed to allow users to check their card balance, top up their balance, or even request a new card if necessary.
Steps to Check Balance at Kiosk:
- Locate a nearby kiosk or top-up machine.
- Insert your Hafilat Card into the card slot of the machine.
- The machine will display your current balance on the screen.
- Some kiosks also offer a print-out of the balance statement, which you can take for reference.
This is a physical and straightforward way to check your balance if you are already at the transport hub and do not wish to use a mobile app or website.
4. Checking Balance via SMS
In some countries, public transport authorities allow users to check their Hafilat Card balance by sending a text message to a designated number. This service is available for those who do not have access to smartphones or prefer a simpler method.
Steps to Check Balance via SMS:
- Register your Hafilat Card with the transport authority (if required).
- Send an SMS with a specific code (e.g., “BALANCE” or “balance”) to the designated number.
- You will receive an SMS response with your card balance and other account details.
This method is a quick way to check your balance without needing internet access or an app. It is particularly useful for users who do not have smartphones but still want to manage their cards efficiently.
Also Read: A Complete Guide to Check Ajman Traffic Fines in 2025
5. Contacting Customer Service
If you are unable to check your balance using the digital or self-service methods, contacting the customer service center of the transport authority is always a reliable option.
The customer service team can assist you in checking the balance of your Hafilat Card and even help you with any issues related to your card.
Steps to Check Balance via Customer Service:
- Call the customer service helpline provided on the official website or on the back of your Hafilat Card.
- Provide the customer support agent with your card details (card number, registered name, etc.).
- The agent will check the balance for you and can even assist with other inquiries like balance recharge, transactions, or refund requests.
This method is more personal and suitable for users who may have specific issues with their cards and prefer direct assistance.
6. At the Transport Authority’s Retail Locations
Another option for checking your Hafilat Card balance is visiting the physical retail locations or authorized agents. Many transportation authorities have partnered with retail chains, convenience stores, and other locations where users can check their balance and top up their cards.
Steps to Check Balance at Retail Locations:
- Visit an authorized retail location that offers Hafilat Card services.
- Request assistance from the staff to check the balance of your card.
- They may also assist with reloading funds onto your card.
This method is ideal if you are out shopping and want to check your balance in person while also running other errands.
7. Using Contactless Card Readers
Some cities provide contactless card readers that you can use to check your balance. These readers are typically available at bus stations, metro stations, and other locations where the Hafilat Card system is integrated.
Steps to Check Balance Using Contactless Card Reader:
- Tap your Hafilat Card on the contactless reader.
- The reader will display your current balance on the screen.
This is a quick and easy way to check your balance if you are already in a public transport area. It is very similar to how you would check your balance at a ticket gate or at the start of your journey.
Conclusion
Checking the balance on your Hafilat Card in 2025 has become easier and more convenient with a variety of methods available. Whether you prefer using a mobile app, the website, kiosks, SMS, customer service, retail locations, or contactless readers, you have multiple options to stay informed about your balance.
The key is to choose the method that works best for your lifestyle and preferences. It’s important to check your balance regularly to avoid inconvenience and ensure that you can enjoy seamless travel across the city’s public transport system.
